MAKING LIFE BETTER FOR BUSINESS

About Us

Every day, Intrepid Direct helps business owners simplify and save on their insurance needs.

Our talented team is dedicated to providing a better insurance experience for business owners.

Our direct-to-consumer model means owners work with us – the insurance provider – versus an agent or a broker. The result? A streamlined experience with faster quotes, easier applications, a smoother claims process, and lower prices.
“Real savings, real service, real connections with our customers.”

We began with a focus on franchise industries but have expanded into industries that benefit from our agent-free model. And, as always, we continue to be obsessed with helping make our customer’s businesses better.

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Our Financial Strength

Saving money is important, but protecting your business is the most important thing.

Intrepid Insurance Company is part of a Fortune 500 company listed on the New York Stock Exchange and part of the S&P 500, and whose insurance companies are rated A+ (Superior) Financial Size Category XV by A.M. Best Company1 and A+ (Strong) by Standard & Poor’s.

Our financial strength means customers can trust us to always be there when they need us the most.

Bill Strout, President

Bill Strout
PRESIDENT

Dustin Turner, Chief Operating Officer

Dustin Turner
CHIEF OPERATING OFFICER

Melissa Ainsworth, VP Client Success

Melissa Ainsworth
VP, CLIENT SUCCESS

Headshot of John Pechar II, VP of Claims at Intrepid Direct Insurance

John Pechar II
VP, CLAIMS

David Heger, VP Underwriting

David Heger
VP, UNDERWRITING

Vernon Wooding, AVP Engineering

Vernon Woodin
AVP, ENGINEERING

Headshot of Alex Whittit, AVP of Sales at Intrepid Direct Insurance

Alex Whittit
AVP, SALES

Danielle Maxwell, Director HR

Danielle Maxwell
DIRECTOR, HR

Ryan Bresette, AVP Finance

Ryan Bresette
AVP, FINANCE

Joel Crampton, VP Marketing

Joel Crampton
VP, MARKETING

Join Our Team

At Intrepid, we offer a competitive compensation and benefits package for full-time employees starting the date of hire.

We know the difference (and importance) of maintaining a work-life balance.

We also recognize that the skills and knowledge of employees is critical to our organization’s success and offer tuition reimbursement and accreditation and certification opportunities.

Think you have what it takes to be a part of this movement? Join our diverse and talented team that is reimagining what a 200-year old industry could look like.

Our Core Values

It’s not just what we expect from ourselves; it’s what we love about our customers.

Yes, we know insurance is only one part of a business’ operations and expenses, but everything counts and everyone matters. And guess what, we actually care about our customers and their employees and want them to succeed, which is why we always put them first and try to “walk in their shoes”.

Black outline shaped in a heart. Icon represents Intrepid Direct's core value of "Walk In Their Shoes"

WALK IN THEIR SHOES

WALK IN THEIR SHOES

We do everything we can to learn our clients’ businesses and understand the needs of our insureds, allowing us to offer the best insurance experience possible.
Black outline in the shape of a guitar. Icon represents Intrepid Direct's core value of "We Rock!"

WE ROCK!

WE ROCK!

We’re a positive team that loves working together! We collaborate to find the best solutions and we challenge each other to be our best selves.
Black outline shape of a hammer. Icon represents Intrepid Direct's core value of "Bring the Hammer"

BRING THE HAMMER

BRING THE HAMMER

We’re passionate, we come to work inspired and ready to tackle any challenges the day may bring.

Black outlined icon of a lightbulb, representing Intrepid Direct's core value of "Whiz-Bang Mind"

WHIZ-BANG MINDS

WHIZ-BANG MINDS

We lead innovation in an industry that hasn’t changed much in the past 200 years. We value curiosity and are always asking “why?”
Black outline icon of a lion. Icon represents Intrepid's Core Value of "Dare Greatly"

DARE GREATLY

DARE GREATLY

We have the courage to challenge the status quo. We speak up and bring ideas to the table even when it feels intimidating to do so.

Giving Back

Being involved in the community is at the core of our company. We have created a team of like-minded individuals to lead our company in those efforts.

Our very own Empathy Team (E-Team) helps guide teammates to be empathetic towards our customers and their businesses, empathetic towards each other in the office, and being positive contributors to society through community involvement and philanthropic efforts.