Customer Testimonials
We have so many wonderful stories to tell of the great customers we are able to serve.
Here are a few of their reviews about the service they have received from us.
“So Impressed with the entire team, amazing urgency and incredible service. The best I have witnessed in my decades of dealing with insurance companies:) I’m very fortunate and also very grateful to have met the team at intrepid.”
“Everything about my experience with this company has been made so easy. From applying for coverage to receiving a quote and getting great coverage. The entire process was extremely smooth and everyone I have worked with has been extremely helpful and professional. And I also got great coverage at a fair price!”
“Intrepid Direct is easy to work with and the claims process is one of the simplest I have encountered.”
“I enjoy working with Intrepid because they are very responsive and always available for any problems I encounter. The team I work with is outstanding.”
“The employees are always very quick to respond, and are very helpful. They are also so pleasant to deal with. The company offers fair rates, too.”
“Very happy with my Intrepid team. Melissa was extremely helpful with a specific question I had regarding my more complicated insurance questions. Nolan is very quick to respond to ongoing requests from day to day. I feel I have a good team in place to manage my insurance needs from small to large.“
“From the initial quote thru the whole enrollment process I don’t think I could have asked for a better experience. We were able to obtain better coverage with not that much of a premium increase. Would highly recommend them!”
“I can truly say that I wish all insurance carriers hired people that are as knowledgeable, caring, competent and quick to be of help. I deal with many insurance companies every day in my business and is noticeably refreshing the way every person that I deal with at Intrepid goes the extra mile.”
“Tye was right on top of everything! He got our quote together and pestered us just the right amount to get to the finish line on time.”
“With one simple call, I was treated professionally and courteously. The service was extremely prompt. The team at Intrepid was amazing from beginning to end, every step of the way. I'm glad I made the switch.”
“The team I worked with were super responsive and helpful setting up my insurance coverage. The cost was more competitive than my prior insurer as well which was a bonus! The portal is also really easy to use (unlike the prior insurance company portal!)”
"Exceptional Service and Significant Savings! I had an outstanding experience with Intrepid Direct Insurance! They reached out to me and within just a week, provided me with a quote for liability and workers' compensation insurance. To my delight, they managed to save me 22%! The process was incredibly smooth, and their team was professional and responsive throughout. I highly recommend Intrepid Direct Insurance for anyone looking to save on their insurance needs without sacrificing quality or service. Thank you for making this such a hassle-free and cost-effective experience!"
Trustpilot Reviews
Intrepid Direct partners with Trustpilot.com, an independent review site that brings businesses and consumers together to foster trust and inspire collaboration. Our goal is to receive feedback and reviews from every customer so we can continue to innovate our process.
These are some of the reviews submitted independently to Trustpilot by our customers.
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