In-House Claims Expertise, Personalized Service

Insurance claims can be stressful, but the claim process shouldn’t be. We’re here for you working in true partnership before, during, and after the claim process, offering efficient support and answers. 

REPORT A CLAIM
In-House Claims Expertise In-House Claims Expertise
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Claim Reporting Options

Customer Portal

Customer Portal

If you are a current customer, report a claim via our online portal. Need help navigating? Watch our portal use video.

Claim Forms

Claim Forms

If you were involved in a claim, but do not have a customer login, complete a claim form.

Contact Us

Contact Us

Need additional support? We’re here to help. Contact us in whichever manner works best for you:

Email: [email protected]

Phone: 855.217.1550

A COLLABORATIVE APPROACH TO CLAIMS SUCCESS

Expect a Better Claims Experience

At Intrepid Direct, we believe that claims handling should be a seamless and stress-free experience. Our philosophy is rooted in a deep understanding of your business, a commitment to innovation, and a dedication to providing exceptional customer service.

CLAIM MANAGEMENT MADE SIMPLE

Intrepid Direct Portal

Navigating your claims has never been easier. Our user-friendly portal is designed to streamline the entire process, from filing a new claim to tracking the status of existing ones. With just a few clicks, you can submit information, upload documents, and view your claim history. And, experience the convenience of instant access to your loss runs, whenever you need them.

LOGIN

No Portal Access? No Problem.

Claim Reporting Forms

If you were involved in a claim, but do not have a Customer Portal Login, complete a claim form below. Once submitted, a claims team member will connect with you and review next steps.

Auto Accident Claim

Auto Accident Claim

Property damage or bodily injury arising out of an auto accident.

General Liability Claim

General Liability Claim

Injuries or property damage to customers or their property (ex: Customer injured on premises).

Workers Compensation Claim

Workers Compensation Claim

Employee workplace injury or illness.

Property

Property

Damages to owned or leased buildings or inventory.

Garagekeepers Liability Claim

Garagekeepers Liability Claim

Damages to a customer vehicle left for repairs.

Frequently Asked Questions

FROM INTREPID DIRECT

Insurance Happenings and Insights

Your one stop for the latest developments at Intrepid Direct, including important need-to-know insurance news, updates in your industry, and business management tips.

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What Is Direct Insurance?

Direct insurance is the modern approach to commercial insurance. This model means business owners work directly with the insurance provider, versus a traditional agent or a broker. The result? A streamlined experience with faster quotes, easier applications, a smoother claims process, and lower prices.


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Safety Guidelines For Delivery Drivers

As a delivery driver you have a much greater risk of accidents and injuries than other employees. Follow these 5 steps to stay safe and limit injuries and accidents.


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Theft & How To Protect Your Business From It

No business owner wants to think they may be a target of theft or burglary, but unfortunately, these events can and do happen. That’s why it is essential for businesses to have an adequate commercial insurance policy that will cover them if something like this occurs. But what exactly should you look for when it comes to your commercial insurance policy?


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OSHA Guidelines in the Automotive Repair Industry

Automotive repair shops serve as essential services for vehicle owners as they help maintain their vehicles in optimal mechanical and safety condition. However, working in such environments poses significant risks to not only workers but customers as well.


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OSHA’s Top 10 Violations

It's important to understand hazards associated with your business so you can plan to limit risk. Learn more about OSHA's top 10 violations in 2017.


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Protecting Your Commercial Property During Storms

As a business owner, protecting your property should be one of your top priorities. From Spring storms to Summer downpours, Mother Nature can cause considerable damage to commercial properties if you are not adequately prepared. And, with the unpredictable weather patterns we are currently faced with, it’s more important than ever to know how best to protect your investments from costly damage.