Resources

Your one stop for information about our Intrepid Direct customer portal and our claims process, as well as answers to commonly asked questions.

Resources Resources
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How can we help you?

Request a Proposal

Request a Proposal

Ready to take control of your insurance? Request a quote proposal and get the coverage you need all in one place.

Customer Login

Customer Login

Are you a current customer? Log in to our intuitive online portal to review policies, file claims, and manage your insurance.

Report a Claim

Report a Claim

Do you have a claim? Our team is ready to help.

Streamlining Your Insurance Experience

Intrepid Direct Customer Portal

The Intrepid Direct customer portal is the online system our customers use to access their policy information, billing setup, file and view claim status, and even download loss runs.

In-House Claims, Here to Help

Claim Resources

You can find all the resources you need on our Claims page, but here’s a few quick links to get you headed in the right direction: 

You can reach the Claims department via email at [email protected] or by calling 855.217.1550 – 24/7 support is available.

Claim Resources Claim Resources
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Frequently Asked Questions

CUSTOMER SERVICE FAQS

CLAIM FAQs

FROM INTREPID DIRECT

Insurance Happenings and Insights

Your one stop for the latest developments at Intrepid Direct, including important need-to-know insurance news, updates in your industry, and business management tips.

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What Is Direct Insurance?

Direct insurance is the modern approach to commercial insurance. This model means business owners work directly with the insurance provider, versus a traditional agent or a broker. The result? A streamlined experience with faster quotes, easier applications, a smoother claims process, and lower prices.


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Safety Guidelines For Delivery Drivers

As a delivery driver you have a much greater risk of accidents and injuries than other employees. Follow these 5 steps to stay safe and limit injuries and accidents.


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Theft & How To Protect Your Business From It

No business owner wants to think they may be a target of theft or burglary, but unfortunately, these events can and do happen. That’s why it is essential for businesses to have an adequate commercial insurance policy that will cover them if something like this occurs. But what exactly should you look for when it comes to your commercial insurance policy?


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OSHA Guidelines in the Automotive Repair Industry

Automotive repair shops serve as essential services for vehicle owners as they help maintain their vehicles in optimal mechanical and safety condition. However, working in such environments poses significant risks to not only workers but customers as well.


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OSHA’s Top 10 Violations

It's important to understand hazards associated with your business so you can plan to limit risk. Learn more about OSHA's top 10 violations in 2017.


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Protecting Your Commercial Property During Storms

As a business owner, protecting your property should be one of your top priorities. From Spring storms to Summer downpours, Mother Nature can cause considerable damage to commercial properties if you are not adequately prepared. And, with the unpredictable weather patterns we are currently faced with, it’s more important than ever to know how best to protect your investments from costly damage.