Resources
Your one stop for information about our Intrepid Direct customer portal and our claims process, as well as answers to commonly asked questions.
Streamlining Your Insurance Experience
Intrepid Direct Customer Portal
The Intrepid Direct customer portal is the online system our customers use to access their policy information, billing setup, file and view claim status, and even download loss runs.
In-House Claims, Here to Help
Claim Resources
You can find all the resources you need on our Claims page, but here’s a few quick links to get you headed in the right direction:
You can reach the Claims department via email at [email protected] or by calling 855.217.1550 – 24/7 support is available.
Frequently Asked Questions
CUSTOMER SERVICE FAQS
CLAIM FAQs
Insurance Happenings and Insights
Understanding Social Inflation and Its Impact on Insurance Rates
As a business owner or franchisee, you understand the importance of protecting your assets through comprehensive insurance coverage. However, with rising insurance rates, it's essential to understand the underlying factors contributing to the increased cost of premiums.
What Is Direct Insurance?
Direct insurance is the modern approach to commercial insurance. This model means business owners work directly with the insurance provider, versus a traditional agent or a broker. The result? A streamlined experience with faster quotes, easier applications, a smoother claims process, and lower prices.
“Open and Obvious” Defense Law in Michigan Slips and Falls Into Line with Most Other States
Many people mistakenly believe that when someone slips or trips and falls, the property owner must compensate the claimant for any injuries simply because the accident occurred on the business’s property¹. However, injured parties actually must prove several legal elements in court before they are entitled to recovery for their damages.
Theft & How To Protect Your Business From It
No business owner wants to think they may be a target of theft or burglary, but unfortunately, these events can and do happen. That’s why it is essential for businesses to have an adequate commercial insurance policy that will cover them if something like this occurs. But what exactly should you look for when it comes to your commercial insurance policy?
OSHA Guidelines in the Automotive Repair Industry
Automotive repair shops serve as essential services for vehicle owners as they help maintain their vehicles in optimal mechanical and safety condition. However, working in such environments poses significant risks to not only workers but customers as well.
