Report a Claim

We’re here for you. Report your claim online or get in touch with us. We are standing by to offer support and answer questions.

 

 

Claim Reporting Options

Customer Portal

If you are a current customer, report a claim via our online portal. Need help navigating? Watch our portal use video.

Claim Forms

If you were involved in a claim, but do not have a customer login, complete a claim form.

Contact Us

Do you have a question or would you like to get a stress free q? We are here with the resources and personalized service you’ve been looking for.

No Portal Access? No Problem.

Claim Reporting Forms

If you were involved in a claim, but do not have a portal login, complete a claim form below. Once submitted, a claims team member will connect with you and review next steps.

Auto Accident Claim

Property damage or bodily injury arising out of an auto accident.

General Liability Claim

Injuries or property damage to customers or their property (ex: Customer injured on premises).

Workers Compensation Claim

Employee workplace injury or illness.

Property

Damages to owned or leased buildings or inventory.

Garagekeepers Liability Claim

Damages to a customer vehicle left for repairs.

FROM INTREPID DIRECT

Insurance Happenings and Insights

Your one stop for the latest developments at Intrepid Direct, including important need-to-know insurance news, updates in your industry, and business management tips.

piggy bank

Understanding Social Inflation and Its Impact on Insurance Rates

As a business owner or franchisee, you understand the importance of protecting your assets through comprehensive insurance coverage. However, with rising insurance rates, it's essential to understand the underlying factors contributing to the increased cost of premiums.


What is Direct Insurance featured image: people shaking hands

What Is Direct Insurance?

Direct insurance is the modern approach to commercial insurance. This model means business owners work directly with the insurance provider, versus a traditional agent or a broker. The result? A streamlined experience with faster quotes, easier applications, a smoother claims process, and lower prices.


dog sitting in driveway

How to Reduce the Risk of Dog Bites for Delivery Drivers

Delivery drivers are often faced with the risk of being bitten by a dog while on their route. It's important to take necessary precautions in order to reduce this risk and make sure everyone stays safe, dogs included.


seatbelt

Safety Guidelines For Delivery Drivers

As a delivery driver you have a much greater risk of accidents and injuries than other employees. Follow these 5 steps to stay safe and limit injuries and accidents.


garage with cars in it

Understanding the Differences: Garage Keepers Insurance vs. Garage Liability Insurance

Navigating the world of business insurance can be complex, especially when trying to distinguish between types of coverage like garagekeepers insurance and garage liability insurance.


parking lot

Preventing Parking Lot Traffic Accidents

Parking lots are busy places, used by employees, customers, and delivery drivers.


Winter Car Shop Ready

10 Steps to Ensure Your Auto Repair Business Is “Shop Ready” for Winter

Before the seasonal onslaught of customers come through your door for maintenance checks, have you asked yourself if your auto repair business is “shop ready"?


arial view of a city in winter

Winterproofing Your Business: Tips for Business Owners

For business owners, winter's arrival demands thoughtful preparation to ensure the safety and comfort of customers, employees, and vendors.


interior of a courtroom

“Open and Obvious” Defense Law in Michigan Slips and Falls Into Line with Most Other States

Many people mistakenly believe that when someone slips or trips and falls, the property owner must compensate the claimant for any injuries simply because the accident occurred on the business’s property¹. However, injured parties actually must prove several legal elements in court before they are entitled to recovery for their damages.


person breaking into a house

Theft & How To Protect Your Business From It

No business owner wants to think they may be a target of theft or burglary, but unfortunately, these events can and do happen. That’s why it is essential for businesses to have an adequate commercial insurance policy that will cover them if something like this occurs. But what exactly should you look for when it comes to your commercial insurance policy?


guidelines on a clipboard

OSHA Guidelines in the Automotive Repair Industry

Automotive repair shops serve as essential services for vehicle owners as they help maintain their vehicles in optimal mechanical and safety condition. However, working in such environments poses significant risks to not only workers but customers as well.


Electrical Wiring

OSHA’s Top 10 Violations

It's important to understand hazards associated with your business so you can plan to limit risk. Learn more about OSHA's top 10 violations in 2017.