We’re Here to Help
Reporting an incident the moment it happens helps your insurance provider quickly determine how best to assist you.
Our goal is to help your organization avoid further damage, expense, and legal risk when the unfortunate occurs.
Frequently Asked Questions
How do I report a claim?
What’s considered a claim?
What on earth is a claim? When in doubt, ask us!
In general terms, it depends on what kind of insurance policy you have. Here are some examples of the most common claim situations:
Hired & Non Owned Auto Policy
- Delivery driver accidents in which the driver damages someone else’s car, house, fence, tree, etc. while using their own vehicle should always be reported.
Package Policy (Includes General Liability, Property, Owned Auto)
- Accidents and injuries, in or out of the store, that involve your customers should always be reported.
- Damage to your property should always be reported.
- Accidents involving vehicles scheduled on your policy should always be reported, regardless of who is at fault.
Work Comp Policy
- When an employee is injured at work and it’s necessary to seek medical treatment, a claim should be reported.
How do I contact the Claims department?
5-Star Claims Service
For business owners, winter’s arrival demands thoughtful preparation to ensure the safety and comfort of customers, employees, and vendors.
Before the seasonal onslaught of customers come through your door for maintenance checks, have you asked yourself if your garage is “shop ready”?
Parking lots are busy places, used by employees, customers, and delivery drivers.
When holidays approach, the demand for food delivery increases as people look to ease busy demands during the season and let someone else do the cooking.